New patients call at 9 PM. Someone should answer.
Aurora books consultations, answers front-desk questions from your protocols, takes deposits and reminds patients the day before, in English, Spanish and 30+ languages.
dental businesses in the US.
IBISWorld 2026medical spas in the US.
AmSpa 2024median hourly pay of a US receptionist; 42% work in healthcare.
BLS 2025booking, including evenings and weekends.
AuroraBook the consult while your team is with a patient.
Aurora answers new-patient calls and front-desk questions from your own protocols, and routes anything clinical to your staff.
- Consultations booked in real timeChecks your calendar, offers three times, confirms by text and sends a reminder the day before.
- Pre- and post-care questionsAnswers from your written instructions. Anything that sounds like an adverse reaction is flagged to your team right away.
- Deposits and packagesQuotes treatments and packages, takes the deposit and texts the receipt.
- No diagnosis, everAurora doesn't give medical advice. Emergencies are told to call 911.
- Reviews from happy patientsOne-tap survey after the visit; 5-star patients are invited to review you on Google.
AI receptionist for clinics and med spas: common questions
Can an AI receptionist book appointments for a clinic?
Yes. Aurora checks real availability in your calendar, offers times, collects the patient's name and contact, confirms by text or email and sends reminders.
Does Aurora give medical advice?
No. It answers administrative and pre- or post-care questions only from your written protocols, and it routes clinical or urgent questions to your staff. Emergencies are told to call 911.
Is patient information protected?
Aurora collects the minimum needed to book, deletes transcripts after 90 days by default, logs every data access and never sells data. If your practice needs a HIPAA Business Associate Agreement, ask us before go-live: availability depends on the voice and messaging providers configured for your account.
How much does it cost for a clinic?
Most clinics use Answer ($249/mo) or Front Desk Pro ($599/mo with deposits, packages and the lobby screen), plus a one-time setup from $499.
See it working on your own business.
Send your website or price list and we'll run a live demo with your real services.